Shipping Policy

Order processing

Every order is reviewed for accuracy and prepared under controlled conditions before dispatch. Most orders are processed within 1–2 business days once payment is confirmed. During busy periods or where additional verification is required, processing may take slightly longer.

Delivery timeframes

• Standard international shipping: typically 10–18 business days.
• Express shipping (where available): typically 7–12 business days.
• Timeframes are estimates and can vary with customs clearance, local postal performance, and destination.

Discreet, protective packaging

Products are sealed in tamper-evident, moisture-resistant packaging with no external reference to the contents, protecting both product integrity and your privacy.

Tracking your parcel

A tracking reference is issued once your order ships. You can follow its progress at any time from our order tracking page.

Customs and import rules

International customers are responsible for ensuring that ordered items may be lawfully imported into their country. Any duties or taxes levied by local authorities are the responsibility of the recipient.